Your Patient Centered Medical Home in Traverse City, MI
Your child's health and wellness is the top priority at GTCC. Doctors and patients/parents must work together as a team. This concept is called the Patient Centered Medical Home. We will work with you to manage all aspects of your child's health care needs.
Grand Traverse Children's Clinic
3537 W. Front Street, Ste. G
Traverse City, MI 49684
tel: (231) 935-8822
fax: (231) 935-8837
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12: 00 PM
To schedule an appointment, please call (231) 935-8822. We have a patient portal which can be used anytime from anywhere to request an appointment--stay tuned!
Appointments for physical exams and consultations can be made by calling 6 to 8 weeks in advance. We strive to see acutely ill patients the same day you call. Naturally, it helps to call early in the day if you wish your child to be seen that same day. If you are unable to keep your appointment or are going to be late, please call us as soon as possible.
Our clinic can accommodate some requests for a specific doctor if the doctor is following a specific problem with your child. We feel it is important for you and your child to become familiar with all the doctors at some time. We are able to accommodate more patients if requests are kept to a minimum.
Occasionally, your child may become ill after regular office hours. Questions that arise after hours related to minor, non-life threatening illnesses, general medical questions, requests for laboratory test results and prescription refills should be deferred until regular office hours. Non-emergent issues are best addressed during regular office hours when our nurses may access your child’s medical record and/or consult with one of our physicians if necessary.
If you feel that your child’s symptoms require emergent attention that cannot wait until morning when the office re-opens, you may call our after hours service for advice regarding the appropriate management of the problem. You can reach the after hours nurse triage service by calling our office at (231) 935-8822; they are able to contact the doctor on call.
We schedule physical examinations, consultations, well-child checkups, and provide prescription refills on weekdays only. We also schedule same-day sick-child visits on weekday mornings and afternoons. Our appointment phone opens at 8:00 am, and we begin seeing patients at 8:15 am. Services not requiring an office visit (prescription refills, advice about minor illnesses, request for transfer of records, etc.) can be done by telephone, 8 am to 6 pm, Monday through Friday.
We maintain limited office hours by appointment only on Saturday and Sunday mornings as a convenience for our acutely ill patients and newborn hospital follow-up visits. The receptionist is available to make appointments at 8:00 am Saturday and 9:00am Sunday. Patients are seen from 9:00 am to Noon on Saturday and from 10:00am to Noon on Sunday. No appointments are made in advance for Saturday or Sunday. These hours are only for newborn hospital follow-up and for recent-onset acute illness such as earaches, sore throats, urinary tract infections, severe high fevers, etc. These hours are not for long-standing or mild illnesses such as prolonged colds, prolonged intestinal flu, diaper rash, etc. These less serious, milder, long-standing problems are more appropriately handled on weekdays when we have our full office staff available. This is also true for prescription refills, nursing advice, etc., as we have only one physician and one receptionist as our entire staff on weekend days.
Nursing Staff - Telephone Calls:
The phone nurse is available to answer questions between the hours of 8 am and 5 pm (Monday through Friday). The nurse has been trained with protocols approved by the doctors to assist you with questions. The phone nurse will relay information about your child to the doctors if we ask that you report on your child’s condition.
Our receptionist will be happy to assist you in making appointments and answering questions about billing.
If you have any questions, comments, or concerns, please inform our office manager, Suze, so that we may better serve you and your child.
Accepted Insurance Carriers:
We participate with most carriers. Please call us if you have any questions or concerns about insurance.
Facilities and Equipment:
- In-office Strep, Urine, Hemoglobin, Lead, Cholesterol testing
- Full-service laboratory on-site
- Munson Medical Center