Occasionally, your child may become ill after regular office hours. Questions that arise after hours related to minor, non-life threatening illnesses, general medical questions, requests for laboratory test results and prescription refills should be deferred until regular office hours. Non-emergent issues are best addressed during regular office hours when our nurses may access your child’s medical record and/or consult with one of our physicians if necessary.

If you feel that your child’s symptoms require emergent attention that cannot wait until morning when the office re-opens, you may call our after hours service for advice regarding the appropriate management of the problem. You can reach the after hours nurse triage service by calling our office at (231) 935-8822; they are able to contact the doctor on call.

We schedule physical examinations, consultations, well-child checkups, and provide prescription refills on weekdays only. We also schedule same-day sick-child visits on weekday mornings and afternoons. Our appointment phone opens at 8:00 am. Services not requiring an office visit (prescription refills, advice about minor illnesses, request for transfer of records, etc.) can be done by telephone, 8 am to 5 pm, Monday through Friday.

We maintain limited office hours by appointment only on Saturday mornings as a convenience for our acutely ill patients and for newborn hospital follow-up visits. The receptionist is available to make appointments at 8:00 am and patients are seen from 9 am to 12 pm on Saturday.  These hours are only for newborn hospital follow-up and for recent-onset acute illness such as earaches, sore throats, urinary tract infections, severe high fevers, etc. These hours are not for long-standing or mild illnesses such as prolonged colds, prolonged intestinal flu, diaper rash, etc. These less serious, milder, long-standing problems are more appropriately handled on weekdays when we have our full office staff available.

Having a sick child is stressful, and you want a calm, competent, and knowledgeable pediatric nurse to help in a time of need. Our phone nurses are just that and are available to address questions daily 8a—5p (M-F) and 8a—12p (Sat). They are trained with protocols approved by the doctors to assist you with a myriad of concerns and help decide if an office visit is needed. The phone nurses can relay information about your child to the doctors as well if warranted.

Scheduling is complicated and tricky business! We feel fortunate to have a few wizards at reception to work on accommodating everyone’s individual schedule needs.

Our Office Manager, Suze, is available to address any questions, comments, or concerns you may have.
She loves to hear positive feedback as well! 😊

We participate with most carriers. It is unlikely your insurance is not on our list, but please call us if you have any questions or concerns about insurance.

We offer several useful in-office tests for a timely diagnosis:  Strep, Influenza, Covid. We also provide various diagnostic labs such as Urinalysis, Hemoglobin, Lead, Cholesterol testing.

There is a full-service lab with blood draw services available in the building, and if needed, Munson Medical Center is available next door for Xrays and Labs.